This Privacy Policy includes our Notice of Privacy Practices as required under HIPAA.
It explains how Belgrave Family Dental Center (“Belgrave,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal and health information when you visit our website or receive dental services at our clinic located in Huntington Park, California.
By using our website or services,you agree to this policy. If you do not agree, please do not use our site or services.
1. Information We Collect
1.1 Personal Information
We may collect information you voluntarily provide, such as when you:
- Book an appointment online
- Fill out a new patient or medical history form
- Contact us via phone, email, or web forms
- Subscribe to updates or newsletters
This may include:
- Name
- Email address
- Phone number
- Date of birth or preferred
appointment date - Medical history (for treatment planning)
- Billing or payment information
- Treatment-related photographs (with your consent)
1.2 Technical & Usage Data
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Pages viewed and time spent on the site
- Referral sources
- Device type and unique identifiers
- Cookie data and tracking pixels
1.3 Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our content.
You can manage cookies through your browser settings.
1.1 Personal Information
2. How We Use Your Information
We use the information we collect to:
- Schedule and confirm appointments
- Provide dental and healthcare services
- Respond to inquiries and support requests
- Send appointment reminders or service updates
- Improve our website and patient experience
- Send marketing communications (with your consent)
- Fulfill legal and regulatory obligations
3. Sharing Your Information
We do notsell your personal or health information. We may share information with:
- Service providers (e.g., scheduling, billing, payment processing, secure platforms)
- Healthcare professionals involved in your care
- Regulatory bodies or legal authorities when required by law
- Other third parties, but only with your explicit consent
All service providers handling Protected Health Information (PHI)operate under HIPAA-compliant agreements.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
While we take reasonable steps to secure your data, no online transmission is 100% secure.
5. Data Retention
We retain your personal and health information only as long as necessary for treatment, business operations, and legal compliance, unless otherwise required by law.
6. Your Rights and Choices
You have the right to:
- Opt out of marketing emails via the unsubscribe link
- Access or correct your personal information
- Request deletion of your data, subject to legal obligations
- Control cookies and online tracking through browser settings
7. Children’s Privacy
Our services are intended for individuals 18 years and older.We do not knowingly collect or store information from children under the age of 13.
8. Third-Party Links
Our website may contain links to third-party platforms (e.g., Instagram, Yelp, Facebook). We are not responsible for their content or privacy practices.We encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the new effective date.
10. Notice of Privacy Practices (HIPAA)
This section outlines how we handle your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) and the California Medical Information Act (CMIA).
We may collect and use PHI (such as medical history, treatment plans, photos, and treatment records) to:
- Provide dental and healthcare services
- Coordinate or refer care to other medical professionals
- Process payments and insurance claims (if applicable)
- Conduct clinic operations such as quality improvement and recordkeeping
- Comply with legal requirements
We will not:
- Share your PHI with unaffiliated third parties without your written authorization
- Use your health information for marketing or promotional purposes without your consent
Your HIPAA Rights
You have the right to:
- Request a copy of your health records
- Request corrections to inaccurate information
- Request restrictions on certain uses or disclosures
- Receive a list of disclosures we’ve made
- Request confidential communications (e.g., by email only)
- File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information below.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Belgrave Family Dental Center
6011 Pacific Blvd #120
Huntington Park, CA 90255
Phone: +1 (323) 584-6777
Email: belgrave6011@gmail.com
Disclaimer:
This Privacy Policy & Notice of Privacy Practices is provided for general informational purposes only and does not constitute legal advice. Please consult a privacy attorney to ensure compliance with all applicable privacy and healthcare laws.
